Transform citizen–government engagement with Artificial Intelligence
An AI-powered urban-issue management platform that helps citizens report incidents quickly and help authorities respond faster.
An AI-powered urban-issue management platform that helps citizens report incidents quickly and help authorities respond faster.
Thousands of reports across channels (email, hotline, apps) create overload and slowdowns.
Manual sorting, disconnected systems, and bad routing can delay action and accountability.
Mixed languages and partial submissions make accurate interpretation and assignment difficult.
Automatically classify issues from photos/text and route to the right department based on the category and location.
Instantly translate complaints into the municipality's working language, making communication clear for both residents and authorities.
The system turns image-only complaints into complete, standardized reports with detailed descriptions and additional meta-data for clarity.
Give citizens and city authorities visibility with status updates. Citizens can also upvote critical issues, helping authorities focus on the highest-priority problems.
Anonymize faces, plates, and sensitive text before review.
Understands photos + text to classify issues and draft clear, standardized descriptions.
Uses customized geodatabases & spatial indexing to route by area, asset, and ownership.
Urbanora auto-detects language and translates complaints into the municipality's working language.
Before review, Urbanora blurs faces and license plates in photos and redacts sensitive text (names, phone numbers, addresses) detected in submissions.